Technical Assistance Coordinator Position Open!
Technical Assistance Coordinator (TA Coordinator) – Technical Assistance Partnership for Child and Family Mental Health (TA Partnership), a collaboration between the National Federation of Families for Children’s Mental Health and the American Institutes for Research (AIR)
The TA Coordinator will be a family member and/or professional who will help to broker and facilitate customer-focused technical assistance (TA) to system of care communities funded by the Comprehensive Community Mental Health Services for Children and Their Families Program. The goal for this individual will be to support communities to find effective technical assistance to design, develop, and implement systems of care to improve mental health services and outcomes for children and adolescents with emotional disturbances and their families. The TA Coordinator will serve as a link between funded communities, the TA Partnership staff, the Center for Mental Health Services (CMHS), consultants, and the Federal TA Partners, to promote a shared sense of vision and purpose across communities in the coordination and delivery of systems of care. This individual will be an employee of the National Federation of Families for Children’s Mental Health (FFCMH) and is assigned as staff of the TA Partnership.
Job Functions
The model of the TA Coordinator-system of care community relationship is that of a care coordinator facilitation process. The TA Coordinator will work with currently funded SOC communities and will maintain regular contact with each community. The TA Coordinator will help communities coordinate information from the different national level TA providers and program partners.
Essential Functions
The TA Coordinator will:
- Coordinate and facilitate at least one monthly conference call with the following individuals from each assigned community: project director, key family member, youth Coordinator, TA Coordinator, clinical director, key community contacts, and Federal project officer. During the calls, they will discuss system development and implementation progress, identify strengths and needs, and address the themes of family-driven, youth-guided, and individualized and coordinated care; culturally competent care without disparities; using and evaluating evidence-based practices, and linking work to a statewide policy agenda for sustainability
- Assist communities in the identification of TA needs and connect communities to the best possible resources, including resource specialists, consultants, trainers, and appropriate informational resources. They will also assist in the development, implementation, and assessment of outcomes of community technical assistance plans.
- Visit communities when necessary, in addition to meeting with communities at various required meetings, in order to obtain firsthand knowledge of the system of care operations.
- Attend TA Partnership sponsored system of care community trainings and meetings.
- Attend the annual National Federation of Families for Children’s Mental Health conference.
- Attend the Georgetown Training Institutes.
- Communicate at least monthly with Federal project officers.
- Participate in initial and ongoing training and performance evaluations.
- Participate as a member of the Federal Site Visit Team in order to identify TA needs.
- Coordinate TA with program partners and national TA providers.
- Record information related to community contacts in the TA Partnership’s IT system.
- Complete monthly reports as required.
- Participate in required staff meetings and professional development meetings.
Qualifications
- Ability to work in the National Federation’s Maryland office. If no suitable candidate is identified in the DC metro area, then a national candidate will be considered.
- Demonstrated commitment to and understanding of the principles of a system of care including strengths-based, cultural and linguistic competence, family-driven and youth-guided
- Must have participated in the development and implementation of systems of care or have extensive knowledge and experience in their development.
- Experience as a Principle Investigator or Project Director within a system of care community is desirable.
- Have excellent skills in communication (both written and oral), facilitation, problem-solving, negotiation, and management
- Have good organizational skills
- Demonstrated ability to facilitate peer-to-peer learning
- Value continuous learning
- Have strong computer skills (including e-mail, Microsoft Word and PowerPoint)
- Experience with inter-agency collaboration processes
- Experience in the delivery of technical assistance and have a customer service approach
- Excellent analytical skills and abilities in order to develop and create viable systems and procedures
- Excellent ability to understand and represent constituent needs, both orally and via written communication
- Willingness and ability to work collaboratively and as a team member
- Preference given to qualified family member applicants.
We offer a competitive salary commensurate with experience. Please forward a resume with cover letter, availability information and salary requirements by August 20, 2010 to mmealing@ffcmh.org or:
Marion Mealing
National Federation of Families for Children’s Mental Health
9605 Medical Center Drive
Suite 280
Rockville, MD 20850







